At th18, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a Filipino player under the Data Privacy Act of 2012.
🛡️ Our Privacy Commitments
th18 is built on trust. Here is a quick summary of the core privacy principles that guide how we handle your data every single day.
All personal data is stored on encrypted, access-controlled servers. Your information is never left exposed.
th18 does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
We comply fully with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC regulations.
We tell you exactly what data we collect and why. No hidden tracking, no surprise data uses.
You have the right to access, correct, and request deletion of your personal data held by th18.
You can manage your cookie preferences at any time. We only use cookies that improve your experience.
th18 ("th18," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the th18 online gaming platform, website, and related services (collectively, the "Platform"). This Privacy Policy ("Policy") describes how th18 collects, uses, stores, shares, and protects personal information in connection with your use of the Platform.
This Policy applies to all registered players, visitors, and any individual whose personal data is processed by th18 in connection with the Platform, including Filipino players accessing th18 from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines.
By registering an account on th18 or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the th18 Platform.
✅ Philippine Law: This Privacy Policy is drafted in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, th18 acts as the personal information controller in respect of the personal data of its registered players and Platform users.
th18 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the th18 DPO are provided in Section 16 of this Policy.
Where th18 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to handle personal data in accordance with this Policy and applicable law.
th18 collects the following categories of personal data in connection with your use of the Platform:
⚠️ Sensitive Data: th18 may collect copies of government-issued identification documents as part of the KYC verification process. These documents are treated as sensitive personal information and are subject to enhanced security controls and strict access limitations.
th18 collects personal data through the following means:
th18 uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact data, login credentials |
| Identity verification (KYC) | Identity data, government ID documents, address data |
| Processing deposits and withdrawals | Financial data, identity data, transaction records |
| Providing gaming services | Gaming activity data, account data, device data |
| Customer support | Communications data, account data, transaction data |
| Fraud prevention and security | Technical data, financial data, identity data |
| Anti-money laundering compliance | Identity data, financial data, transaction records |
| Responsible gaming monitoring | Gaming activity data, account data, RG tool usage |
| Marketing and promotions | Contact data, gaming activity data (with consent) |
| Platform improvement and analytics | Technical data, gaming activity data (aggregated) |
| Legal and regulatory compliance | All categories as required by applicable law |
th18 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
th18 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
th18 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (GCash, Maya, and partner banks), identity verification providers, game software suppliers, cloud hosting providers, customer support platform providers, and fraud detection services. All service providers are bound by contractual obligations to process personal data only on th18's instructions and in accordance with applicable data protection law.
th18 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other government authorities where required by applicable Philippine law, court order, or regulatory directive. th18 will notify affected players of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of th18's business, personal data held by th18 may be transferred to the acquiring entity as part of that transaction. Affected players will be notified of any such transfer and any material changes to this Privacy Policy that result from it.
th18 does not sell, rent, lease, or otherwise commercially exploit your personal data to third-party advertisers, data brokers, or marketing companies. Your data is used solely to provide and improve the th18 Platform and to comply with applicable legal obligations.
Some of th18's service providers and game software partners may be located outside the Philippines. Where personal data is transferred to recipients in other countries, th18 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection. By using the th18 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in accordance with this Policy.
th18 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account plus 5 years after closure |
| KYC documents and verification records | Duration of account plus 5 years after closure |
| Financial and transaction records | 10 years (AMLC regulatory requirement) |
| Gaming activity and session logs | 5 years from date of activity |
| Customer support communications | 3 years from date of communication |
| Marketing consent records | Until consent is withdrawn plus 1 year |
| Technical and device logs | 12 months from date of collection |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with th18's data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
Cookies are small text files placed on your device when you visit the th18 website. They help the Platform remember your preferences, keep you logged in, and understand how you use the site so we can improve your experience.
You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the th18 Platform. Strictly necessary cookies cannot be disabled as they are essential for the Platform to operate securely.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by th18:
📬 Exercising Your Rights: To exercise any of the rights listed above, please contact the th18 Data Protection Officer at the details provided in Section 16. th18 will respond to all valid requests within thirty (30) days of receipt, in accordance with NPC guidelines.
th18 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, th18 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and NPC Circular No. 16-03.
The th18 Platform is strictly intended for adults aged twenty-one (21) years and above. th18 does not knowingly collect personal data from individuals under the age of 21. The minimum age requirement is enforced through mandatory age declaration at registration and KYC identity verification.
If th18 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, the personal data will be deleted, and any deposits will be refunded in accordance with th18's underage account procedures.
🔞 21+ Only: If you are a parent or guardian and believe your child has registered on the th18 Platform, please contact our support team immediately at [email protected]. We will investigate and take immediate action. ⚠️ Gambling is addictive. Know when to stop.
The th18 Platform may contain links to third-party websites or services, including game providers and payment processors. This Privacy Policy applies only to the th18 Platform and does not cover the privacy practices of any third-party websites or services. th18 is not responsible for the privacy practices or content of any third-party sites.
We encourage you to review the privacy policies of any third-party services you access in connection with your use of the th18 Platform. The inclusion of a link to a third-party site does not constitute an endorsement of that site's privacy practices by th18.
th18 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, th18 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the th18 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated Policy. If you do not agree with the changes, you should stop using the Platform and close your account before the effective date.
We recommend that you review this Privacy Policy periodically to stay informed about how th18 is protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way th18 handles your personal data, please contact our Data Protection Officer:
If you are not satisfied with th18's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
🏛️ National Privacy Commission (NPC): The NPC is the Philippine government body responsible for administering and implementing the Data Privacy Act of 2012. For more information about your data rights under Philippine law, you may contact the NPC directly through official government channels.
📍 th18 — Online Gaming Platform serving Filipino players across the Philippines. All data processing activities are conducted in accordance with the Data Privacy Act of 2012 (RA 10173) and applicable Philippine gaming regulations. 🔞 21+ only. ⚠️ Gambling is addictive. Know when to stop.
Your data is safe with us. th18 is built on transparency, security, and trust — so you can focus on what matters: enjoying the best online casino experience in the Philippines. 21+ only. Play responsibly.
🔞 Must be 21 or older to register and play. ⚠️ Gambling is addictive. Know when to stop.